Terms and Conditions

Effective Date: 15 March 2025

These Terms and Conditions ("Agreement") govern your use of the rental guarantor services ("Services") provided by CoSine Services Limited ("We", "Our", "Us"), a company registered in the United Kingdom with its registered office at London. By using this website and/or the service, you agree to comply with and be bound by the following terms. If you do not agree to these terms, you may not use or access our services.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

We reserve the right to update these Terms of Service wherein it is your responsibility to check this page periodically for changes. Your continued use of the website following any changes constitutes acceptance of those changes.

1. Definitions

2. Eligibility

To use our Service, you must:

By using our Services, you represent that you meet these eligibility requirements.

3. Service Provided

We offer a service where Tenants can apply for us to act as Guarantor to help secure rental agreements with Landlords. We reserve the right to refuse service to anyone for any reason at any time.

4. User Obligations

As a user of our Services, you agree to:

5. Payment and Fees

Tenants will be required to pay a fee for using our Service as a Guarantor. The fee structure will be clearly outlined during the application process.

Payments must be made through the designated payment methods available on the website.

6. Guarantee and Liability

We do not guarantee that the Service will result in a successful rental agreement.

Our obligation is limited to the terms agreed upon with the Tenant.

We are not liable for any loss, damages, or injury arising from the use of our Service.

7. Privacy and Data Protection

We respect your privacy and handle your personal data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). By using our Services, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy.

8. Account and Security

Users are responsible for maintaining the confidentiality of their account details and for all activities that occur under their account.

You must notify us immediately if you believe your account has been compromised or if unauthorised use has occurred.

9. Termination

We reserve the right to suspend or terminate your access to our Services at any time, without notice, for any violation of these Terms and Conditions or any applicable law.

You may also inform us about the termination of your rental agreement by notifying us via email along with proof of termination signed by both the Tenant and the Landlord.

10. Indemnity

You agree to indemnify and hold harmless CoSine Services Limited, its officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or any violation of these Terms and Conditions.

11. Modifications to the Terms

We reserve the right to amend, update, or change these Terms and Conditions at any time. Any changes will be posted on the website, and the "Effective Date" will be updated accordingly. It is your responsibility to check this page periodically for changes. Continued use of the Service after such changes constitutes acceptance of the revised Terms and Conditions.

There may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or deny applications if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your application).

We undertake no obligation to update information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

12. Prohibition of use

You are prohibited from using the site or its contents for any illegal activities including violation of our intellectual property rights and transmitting any type of malicious code that may affect the functionality of the Service. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

13. Disclaimer

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results from the service will be accurate. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice.

You expressly agree that your use of the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any conditions of any kind.

In no case shall CoSine Services Limited, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

In the event any provision of these Terms is determined to be unenforceable, the unenforceable portion shall be deemed severed from these Terms, and shall not affect the enforceability of any other provision.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Our failure to enforce any provision of these Terms shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

15. Dispute Resolution

If you have any concerns or complaints about our Services, please contact us at rohita@co-sine.com. We will attempt to resolve any disputes amicably. If you are unable to resolve the dispute with us directly, you may have the right to seek alternative dispute resolution (ADR) services.

16. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at rohita@co-sine.com.